Privacy Policy
Privacy Policy
1. Overview
This Privacy Policy describes how KneuraUSA (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from kneurausa.com.
By using our website, you agree to the collection and use of information in accordance with this policy.
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2. Information We Collect
We collect the following types of information:
Personal Information: such as your name, email address, phone number, shipping address, and payment details when you make a purchase.
Device Information: including your IP address, browser type, time zone, and cookies to help us improve our site experience.
Order Information: products purchased, order history, and customer preferences.
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3. How We Use Your Information
We use your information to:
Process and fulfill your orders
Send order confirmations and shipping updates
Respond to customer inquiries and support requests
Improve our website, products, and services
Comply with legal and tax obligations
Send marketing emails or special offers (only if you subscribe)
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4. Sharing Your Information
We only share your personal data with trusted third parties necessary to operate our business, such as:
Shopify (our e-commerce platform)
Payment processors (PayPal, credit card providers)
Shipping partners (to deliver your order)
We never sell, rent, or trade your personal data to anyone.
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5. Cookies
We use cookies to enhance your browsing experience. Cookies help remember your preferences and understand how visitors use our site.
You can disable cookies anytime in your browser settings.
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6. Data Retention
We retain your information only as long as necessary to provide services, fulfill legal obligations, or resolve disputes.
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7. Data Security
We use SSL encryption and secure payment systems to protect your personal data.
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
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8. Your Rights (U.S. & International Customers)
Depending on your location, you may have the right to:
Access, correct, or delete your personal information
Withdraw consent for marketing communications
Request a copy of your stored data
To exercise these rights, please contact us at kneurausa@gmail.com.
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9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.
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10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Last updated: November 2025
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11. Contact Us
If you have questions or concerns about our Privacy Policy, contact us at:
📧 kneurausa@gmail.com
🌐 kneurausa.com
