FAQ

❓ How can I place an order?

Simply browse our products, click “Add to Cart”, and complete the checkout process with your shipping and payment details. It only takes a minute!

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🚚 How long does shipping take?

 

We ship to all U.S. states.

Orders are typically delivered within 2–4 business days via USPS or UPS.

Once shipped, you’ll receive a tracking number by email.

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💳 What payment methods do you accept?

 

We currently accept PayPal, Visa, MasterCard, and American Express.

All transactions are fully secured and encrypted.

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🔄 Can I return my product?

 

Yes! We offer a 30-day money-back guarantee.

If you’re not 100% satisfied, contact our support team at kneurausa@gmail.com and we’ll guide you through the return process.

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📦 How do I track my order?

 

After your order ships, you’ll receive an email with a tracking link.

You can also check your shipment status anytime using that tracking number.

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🧘‍♂️ Is the product safe to use?

 

Yes — all Kneura products are FDA-approved, tested for quality, and safe for home use.

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📞 How can I contact you?


You can reach us at kneurausa@gmail.com or through the Contact page on our website.

Our team typically responds within 24 hours.